Terms of Service
Effective Date: January 25, 2026
Last Updated: January 25, 2026
These Terms of Service ("Terms") govern your access to and use of websites, applications, tools, and services (collectively, the "Services") provided by PurpleOwl LLC ("PurpleOwl," "we," "us," or "our").
By accessing or using our Services, you agree to these Terms. If you do not agree, do not use the Services.
If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
1. Services
PurpleOwl provides software products and development tools, including:
- Web applications and SaaS platforms
- Setup wizards and automation tools
- APIs and developer tools
- Custom software solutions
Specific features, pricing, and terms for individual products may be described in supplemental documentation, which is incorporated into these Terms.
2. Eligibility
To use the Services, you must:
- Be at least 18 years old
- Have legal capacity to enter into contracts
- Provide accurate registration information
- Not be prohibited from using the Services under applicable law
3. Accounts
3.1 Registration
Some Services require account registration. You may authenticate via email, Google, Microsoft, or other supported methods.
3.2 Security
You are responsible for maintaining account security and for all activities under your account. Notify us immediately of unauthorized access.
3.3 Accuracy
You agree to provide accurate, current information and keep it updated.
4. Subscriptions and Payment
4.1 Fees
Certain Services require paid subscriptions. Pricing is displayed at time of purchase and may vary by product.
4.2 Billing
- Subscriptions are billed in advance on a recurring basis (monthly or annually)
- Payments are processed through Stripe
- You authorize recurring charges to your payment method
4.3 Trials
Free trials may be offered. Trial terms are specified for each product.
4.4 Failed Payments
If payment fails, we will attempt retries. Access may be suspended or reduced if payment cannot be collected.
4.5 No Refunds
All fees are non-refundable unless otherwise stated or required by law.
4.6 Price Changes
We may change prices with advance notice. Changes apply to subsequent billing cycles.
5. Cancellation
You may cancel subscriptions at any time. Upon cancellation:
- Access continues until the end of the current billing period
- No refunds for remaining time
- Data may be retained in read-only form or deleted per our data retention practices
We may suspend or terminate your access for breach of these Terms, non-payment, legal requirements, or discontinuation of Services.
6. Acceptable Use
You agree to use the Services only for lawful purposes. You will not:
- Violate any applicable law or regulation
- Infringe intellectual property or other rights
- Transmit malware, spam, or harmful content
- Attempt unauthorized access to systems or accounts
- Interfere with or disrupt the Services
- Use automated tools (bots, scrapers) without permission
- Resell or redistribute the Services without authorization
- Harass, abuse, or harm others
- Provide false or misleading information
We may remove content, suspend accounts, or take other action for violations.
7. User Content
7.1 Ownership
You retain ownership of content you submit ("User Content").
7.2 License to Us
You grant us a non-exclusive, worldwide, royalty-free license to use, copy, modify, and display User Content as necessary to operate and improve the Services.
7.3 Responsibility
You are responsible for your User Content and its compliance with these Terms and applicable law. We do not endorse or verify User Content.
8. OAuth and Third-Party Access
8.1 Authorization
Some Services require OAuth authorization to access your accounts on third-party platforms (Google, Microsoft, Zoom, etc.). By authorizing access, you permit us to perform the stated functions.
8.2 Scope and Duration
We request only necessary permissions. For setup tools, access is temporary and revoked upon completion. For ongoing integrations, access continues until you revoke it.
8.3 Your Responsibility
You are responsible for understanding what access you grant. You may revoke access at any time through your account settings or the third-party provider.
8.4 Third-Party Terms
Your use of third-party services is governed by their terms. We are not responsible for third-party services, pricing, or policies.
9. Intellectual Property
9.1 Our Property
The Services and their content, features, and functionality are owned by PurpleOwl and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without permission.
9.2 License to You
We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for their intended purpose.
9.3 Feedback
If you provide feedback or suggestions, you grant us the right to use them without restriction or compensation.
9.4 Attribution
Services may display PurpleOwl attribution (e.g., "Built by PurpleOwl"). This attribution may not be removed or modified.
10. Privacy
Our collection and use of information is governed by our Privacy Policy, incorporated by reference.
11. Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.
We do not warrant that the Services will be uninterrupted, secure, error-free, or meet your requirements.
12. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW:
WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF: (a) AMOUNTS YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (b) ONE HUNDRED DOLLARS ($100).
THESE LIMITATIONS APPLY REGARDLESS OF LEGAL THEORY AND EVEN IF WE HAVE BEEN ADVISED OF POSSIBLE DAMAGES.
Some jurisdictions do not allow certain limitations. In such cases, liability is limited to the greatest extent permitted by law.
13. Indemnification
You agree to indemnify and hold harmless PurpleOwl and its officers, directors, employees, and agents from claims, damages, losses, and expenses (including attorneys' fees) arising from:
- Your use of the Services
- Your User Content
- Your violation of these Terms or applicable law
- Your violation of third-party rights
14. Dispute Resolution
14.1 Governing Law
These Terms are governed by the laws of the State of Arizona, without regard to conflict of law principles.
14.2 Informal Resolution
Before formal proceedings, you agree to contact us at legal@purpleowl.com and attempt informal resolution for at least 30 days.
14.3 Arbitration
Disputes that cannot be resolved informally shall be resolved by binding arbitration under the American Arbitration Association's Commercial Arbitration Rules, in Maricopa County, Arizona.
14.4 Class Action Waiver
DISPUTES SHALL BE RESOLVED INDIVIDUALLY. YOU WAIVE THE RIGHT TO PARTICIPATE IN CLASS ACTIONS OR REPRESENTATIVE PROCEEDINGS.
14.5 Exceptions
Claims for injunctive relief, intellectual property disputes, and small claims court actions (if eligible) are excepted from arbitration.
14.6 Opt-Out
You may opt out of arbitration by notifying us in writing within 30 days of accepting these Terms.
15. General
15.1 Entire Agreement
These Terms and our Privacy Policy constitute the entire agreement regarding the Services.
15.2 Modifications
We may modify these Terms. Material changes will be posted with an updated effective date. Continued use constitutes acceptance.
15.3 Waiver
Failure to enforce any provision is not a waiver.
15.4 Severability
If any provision is unenforceable, it shall be modified to the minimum extent necessary; remaining provisions remain in effect.
15.5 Assignment
You may not assign these Terms without our consent. We may assign freely.
15.6 Force Majeure
We are not liable for failures due to circumstances beyond reasonable control.
15.7 Notices
Notices to you may be sent to your account email. Notices to us should be sent to legal@purpleowl.com.
16. Contact
PurpleOwl LLC
Email: legal@purpleowl.com
Website: https://purpleowl.io
Location: Scottsdale, Arizona, United States